Your most asked questions, answered

How Binks works

How Binks works

Pricing

Pricing

 At-home design consultation

At-home design consultation

Saree blouse stitching

Saree blouse stitching

Saree upcycling

Saree upcycling

1-minute saree

1-minute saree

Adding pockets

Adding pockets

Payments

Payments

Order status

Order status

Order cancellation

Order cancellation

Rescheduling design consults

Rescheduling design consults

Other queries

Other queries

The Binks App

The Binks App

Smart Measurements

Smart Measurements

How Binks works

How does online tailoring with Binks work?

How will you take my measurements?

I need somebody to take my measurements. Is that possible?

Do you help with designing the outfit?

I don't have fabric but I want something tailored. Can you help?

What kind of clothes do you stitch?

I want something tailored but don't see it in your list of categories. How do I place an order?

I have a design reference. Can you make me something that looks like it?

How long do you take to deliver an order?

I need my custom outfit in less than 5 working days. Is this possible?

I need to stitch something but I don't know how many meters are required. Can you help?

What precautions are you taking to ensure safety during the COVID pandemic?

Where do you source the fabric? I need matching fabric.

My mother wants some clothes stitched, but she is not tech-savvy. Can I place an order on her behalf?

What if my tailored clothes don’t fit as expected?

How will I send the piece back to you for alteration?

I have a special request about my order. How do I communicate it?

I don’t need anything stitched, but I need some dresses altered. Do you undertake alteration orders?

How can I access my order history, measurement details or even update my address?

Can I add a family member to my Binks Profile?

What happens during a Binks design consultation?

Pricing

What are your charges?

Do your prices include lining?

What are your charges for pickup and delivery?

If my order has alterations, will you charge extra?

I need fabric sourced. Will you charge for it?

When will I know the final price of my order?

Will you charge extra for fancy embellishments, blouse pads, bows, piping, etc?

My final order value for a clothing item is more than your pricing list. Why?

At-home design consultation

What happens in an At-Home Consult?

How do I book an At-Home Consult?

Is it free of charge?

What should I be ready with before my At-Home Consult?

How long will it take?

How can I reschedule or cancel my At-Home Consult?

Saree blouse stitching

How much do you charge for stitching saree blouses?

Do your saree blouse stitching prices include lining?

Do handwork and embroidery cost extra, or are they covered in the price of the blouse?

Do you charge extra for detailing such as piping, buttons, etc?

I tend to lose and gain weight on my torso and arms. Will you have adequate margins so that I can alter the blouse later?

I usually struggle to zero in on designs for blouses, especially grand ones like wedding blouses. Will I get help?

I have a slightly offbeat requirement. I need a blouse with detachable sleeves. Can you do that?

What type of lining do you use?

Saree upcycling

Do you upcycle only sarees?

I have an old saree I want to use to make new clothes. Is that possible? What will it cost?

What if there’s saree material left over after you’re done?

1-minute saree

What is a 1-Minute Saree?

What’s a Clip-on 1-Minute Saree?

What’s a Pre-Pleated 1-Minute Saree?

Adding pockets

Can I add pockets to any type of clothing?

How much does it cost to add pockets? What all is included in the cost?

Do you do other alterations as well? Can you alter my clothes along with adding pockets?

What if I want a pocket both on the left & right?

What type of fabric will be used for the pocket?

What type of pocket will be attached? How big will it be?

Payments

How do I make the payment?

When do I make the payment?

Can I pay over Google Pay, Paytm, PhonePe etc?

Do you accept international credit cards?

Order status

How can I track the progress of my Binks order?

Order cancellation

I’ve already made my payment. Is cancellation possible?

How do I self-cancel my order?

Rescheduling design consults

How do I reschedule my Binks Design Consult?

I’ve already made my payment. Is cancellation possible?

How do I self-cancel my order?

Other queries

Where is your shop?

Why is online tailoring a better option?

Why should I choose Binks over any other online tailoring service?

Do you take up bridal orders?

Which cities do you operate in?

The Binks App

Why should I switch to the Binks app?

Can I place an order with the Binks app?

How can I download the Binks app on my phone?

Smart Measurements

What is Smart Measurements?

How do I take my Smart Measurements?

Can I take my Smart Measurements myself?

Where do I view my Smart Measurements?

What do I need to keep in mind while taking my Smart Measurements?

Why is the Binks app asking me to rescan my Smart Measurements?

Help! I have taken my Smart Measurements but I can't view them on my profile.

I am uncomfortable wearing tight-fitted clothes. Is there another way to give Binks my measurements?

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Vaishnavi from Binks
Binks typically responds within 30 mins on Mondays to Saturdays 10am to 7pm
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